Cancellation Policy

Cancellations, Refunds and No-Shows

We understand that unexpected circumstances may prevent you from keeping your reservation. When you need to cancel or reschedule, the following policies apply.

Reservations and Birthday Parties

Birthday-party deposits are fully refundable when the party is canceled more than 48 hours before its scheduled start time.

Deposits are not refundable for same-day cancellations. However, the party may be rescheduled, and the deposit may be transferred to the new reservation date.

No-Shows

Refunds are not provided for no-shows unless an exception is approved by a manager.

Reserved lanes are held specifically for your party and remain unavailable to other guests during that time. If you have not arrived within 30 minutes of the scheduled reservation time, the lanes may be released for open bowling.

For open-bowling availability or assistance reserving a lane, call 305-221-1221.

Online Bookings

When you complete a booking through this website, you are entering into an agreement with Bird Bowl.

Prices and Payment

Bowling prices are displayed during the online ordering process and may change from time to time. All prices and applicable fees are listed in U.S. dollars and may be subject to tax.

Payment is charged to your credit or debit card when the transaction is processed.

Promotional vouchers and discount cards cannot be combined with an online booking unless the website specifically states otherwise.

The full amount due for the selected bowling games and reservation time will be charged immediately.

Booking Confirmation

When Bird Bowl accepts your booking, a confirmation page will appear at the end of the ordering process. At that point, a contract is formed between you and Bird Bowl.

Your confirmation details may not remain available through the website. Please retain a copy of the confirmation page or confirmation email for your records.

Privacy and Transaction Security

Information provided during the booking process, including your name and payment details, will be handled in accordance with Bird Bowl’s Privacy and Cookie Policy.

Online transactions are protected using SSL encryption. Bird Bowl takes reasonable precautions to safeguard transaction information, but no internet-based booking or payment system can be guaranteed to be completely secure.

To process a credit or debit card payment, you may be required to provide:

• The cardholder’s name
• Billing address
• Email address
• Card number
• Card security code
• Card expiration date
• Card start date or issue number, when applicable

Cardholder Requirements

For security purposes, the cardholder may be required to be present at Bird Bowl when the reservation begins.

Please bring the same credit or debit card used to complete the online booking.

The transaction will appear on your bank or card statement as a payment to Bird Bowl.

Reviewing Your Reservation

You are responsible for reviewing all reservation details before completing your booking.

Bird Bowl is not obligated to correct booking mistakes after the transaction has been confirmed.

Bird Bowl is also not required to honor an obviously incorrect price, even when a confirmation page or confirmation email has already been issued, when the pricing error could reasonably have been recognized as a mistake.

Amendments and Refunds

Unless otherwise specifically stated on the website or in the applicable reservation policy, online bookings cannot be amended or refunded.