Privacy Policy

Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

• Name
• Email address
• Phone number
• Mailing address (when applicable)
• Birthday party reservation information
• Event details
• Employment application information
• Any information you voluntarily submit through our website

Payment Information

Online payments are processed through secure third-party payment providers. Bird Bowl does not store complete credit card information on our servers.

Website Usage Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on the website
• Referring websites

This information helps us improve our website and customer experience.

How We Use Your Information

We use your information to:

• Process reservations
• Manage birthday party bookings
• Respond to customer inquiries
• Process employment applications
• Send reservation confirmations
• Send event reminders
• Communicate regarding orders or reservations
• Improve our services
• Improve website performance
• Meet legal obligations
• Prevent fraud and abuse

SMS Communications

If you choose to receive text messages from Bird Bowl, you agree to receive SMS communications regarding:

• Reservation confirmations
• Reservation reminders
• Birthday party updates
• Customer service communications
• Promotional offers (only if you have opted in)
• Employment-related communications (for applicants)

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at (305) 221-1221.

Your mobile information will not be shared, sold, rented, or transferred to third parties or affiliates for their own marketing or promotional purposes.

We may use trusted service providers to deliver SMS messages on our behalf. Those providers may only use your information to provide messaging services for Bird Bowl.

Cookies

Our website may use cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Measure marketing effectiveness

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, including:

• Online reservation providers
• Payment processors
• Website hosting providers
• Marketing platforms
• SMS messaging providers
• IT service providers

These companies are only permitted to use your information to perform services on our behalf.

We may also disclose information when required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

Your Choices

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete personal information where legally permitted
• Opt out of marketing emails
• Opt out of SMS messages by replying STOP

To make a request, contact us using the information below.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to other websites.

Bird Bowl is not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Bird Bowl

9275 SW 40th Street
Miami, FL 33165
Phone: (305) 221-1221
Email: info@birdbowl.com‍

Website: https://birdbowl.com